Shipping policy

Last updated 25/04/2022

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://wrapgrade.myshopify.com/en/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free Regular Airmail shipping on Free Color Sample Only for Customers ordering our color sample.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

(You will see the real-time calculation for FedEx at checkout)


Shipping Method

Shipping Fee



FedEx
(North/South America, Europe, Asia)

1-5 business days


approx. $15-25


FedEx (Oceania, Other)

3-7 business days


approx. $25-40


EMS (Japan Post)

3-7 business days


$8-25


ePacket (Japan Post)

5-14 business days


$6-15


Regular Airmail only for Color Sample(No tracking)

7-30 business days


$0


If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

If you live in a remote and less-accessible area,(mostly suburban and rural area) you need to pay extra "remote area surcharge. (about $26) (Canada, Australia) The surcharge will be added automatically when you put your address at checkout on our website. Shipping fee and remote area surchages are included at checkout but Customs duties are not included. You may need to pay Customs duty and handling fee. Please check your country's information.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free Regular Airmail shipping is valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders only ship on business days. (Mon-Fri except Japanese holidays)

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://wrapgrade.myshopify.com/en/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: hello@wrapgrade
English