Shipping policy



WE SHIP WORLDWIDE. (currently except Ukraine and Russia)
*If you don't see any shipping options at checkout, please contact us.

Estimate shipping calculation is available at the cart page. You can check the estimate by entering your country and postcode.


You may need to pay Customs duties, taxes and handling fees. Please check your country's information. For more information about customs duties and taxes, please check this page.  

LATEST UPDATE FOR THE US CUSTOMERS
Last updated 05/02/2026
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://wrapgrade.myshopify.com/en/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

LATEST UPDATE FOR THE EU CUSTOMERS

From 1st July, tax exemption was demolished for packages up to 150€ delivered from outsie EU (e.g. Japan).
It has been decided 3€ per item (Commodity Code: HS code) was imposed.
We use delivery method only Delivered Duty Paid (DDP) based on this new custom duty.
Regarding sales tax in each country will be executed based on IOSS.

Currently, you can use only FedEx.

You won't collect tax or fees at delivery.

In displayed shipping fee is included sales tax and tariffs in carts.
However, some countries may be added service or processing fee.
These arrangement fees in each country are separated with EU custom duty will be brought newly.
Known additional fees are as follows;

Italy: 2€ per package
Romania: 5€ per package

It may also be collected in affiliated countries because arrangement fees like these are being considered.

For more info
【Link to: https://wrapgrade.jp/pages/duties-and-import-taxes】

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer free:
  • Regular Air Mail: *For colour sample ONLY* No tracking service/insurance available.
  • FedEx: Expedited service with insurance.
  • EMS (Japan Post): Expedited service with insurance. 
  • Economy Japan Post ePacket Light: Deliver to your mailbox. No Insurance Available.

You will see your country's options at checkout.

*Remote Area - FedEx
If you live in a remote and less-accessible area,(mostly suburban and rural area) you need to pay extra "remote area surcharge. (about $26) (Canada, Australia) The surcharge will be added automatically when you put your address at checkout on our website. Shipping fee and remote area surchages are included at checkout but Customs duties are not included.

ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders only ship on business days. (Mon-Fri except Japanese holidays)

WHAT HAPPENS IF MY ORDER IS DELAYED?
We have no control of delivery/customs clearance. We can contact delivery companies but usually it is faster if customers contact directly to your country's delivery companies. E.g. FedEx/Your local post

QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://wrapgrade.myshopify.com/en/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by: contact form