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Shipping policy

Last updated 02/11/2023

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://wrapgrade.myshopify.com/en/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WE SHIP WORLDWIDE. (currently except Ukraine and Russia)
*If you don't see any shipping options at checkout, please contact us.

Estimate shipping calculation is available at the cart page. You can check the estimate by entering your country and postcode.


You may need to pay Customs duties, taxes and handling fees. Please check your country's information. For more information about customs duties and taxes, please check this page. 

For EU and UK consumers
Please check this page about VAT.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer free:
  • shipping for colour sample ONLY
  • FedEx
  • EMS (Japan Post)
  • Economy options (Japan Post, etc.)

You will see your country's options at checkout.

*Remote Area - FedEx
If you live in a remote and less-accessible area,(mostly suburban and rural area) you need to pay extra "remote area surcharge. (about $26) (Canada, Australia) The surcharge will be added automatically when you put your address at checkout on our website. Shipping fee and remote area surchages are included at checkout but Customs duties are not included.

ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders only ship on business days. (Mon-Fri except Japanese holidays)

WHAT HAPPENS IF MY ORDER IS DELAYED?
We have no control of delivery/customs clearance. We can contact delivery companies but usually it is faster if customers contact directly to your country's delivery companies. E.g. FedEx/Your local post

QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://wrapgrade.myshopify.com/en/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by: contact form

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